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This programme provides a response to the challenge of sub-optimal protection of consumer rights, in particular in cross-border situations

Description:

“Rights and redress” is a strand of the new “Consumer programme” for the 2014-2020 period. Objective * To consolidate consumer rights in particular through regulatory action and improving access to redress including alternative dispute resolution Added-value * Alternative Dispute Resolution (ADR) will offer a cheap, rapid and easy way of getting redress throughout the EU, ensuring a level playing field. ADR is a key action in the Single Market Act.…For more information, please connect.

Amount:

From 50% to 70% of the total eligible costs of an action according to actions carried out.

Beneficiaries: Administrations States, Agencies Chambers, Development NGOs, Federations Unions, International Organisation

Sectors: Justice - Security

Regions: Candidate countries, European Economic Area, European Union

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