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Digital Europe – Safer Internet Centres (SICs) – 2021

The Digital Europe 2021-2027 programme aims to support and accelerate the digital transformation of the European economy, industry and society, to bring its benefits to citizens, public administrations and businesses across the Union, and to improve the competitiveness of Europe in the global digital economy while contributing to bridging the digital divide across the Union and reinforcing the Union’s strategic autonomy, through holistic, cross-sectoral and cross-border support and a stronger Union contribution.

21 million euro

Appeal framework

Institution European Commission
Beneficiaries All beneficiaries
Regions Balkans, Candidate countries, European Economic Area, European Union, Mediterranean countries

Countries associated to the Digital Europe Programme or countries which are in ongoing negotiations for an association agreement and where the agreement enters into force before grant signature are equally eligible for the grant.

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Priorities and funded actions


  • To support national SICs (i.e., hubs gathering NGOs, government bodies/agencies, private sector organisations) in providing online safety information, educational resources, public awareness tools and counselling and reporting services (through dedicated helplines and hotlines) for young people, teachers and parents.


  • Priority 1: To deliver a pan-European network of Safer Internet Centres (SICs) that will allow children and young people to become more resilient digital users through awareness-raising activities in informal and formal education (e.g., youth participation activities, workshops, classroom visits, competitions);
  • Priority 2: Parents, carers, teachers, and other professionals working with children will gain a better understanding of the risks and opportunities of children accessing digital content and services, through information sessions, train the trainers programmes, and online and offline material;
  • Priority 3: Local, national, and European actors will gain timely information on emerging risks through the helpline service;
  • Priority 4: Public authorities including law enforcement agencies will have access to resources and services, and exchanges with hotline analysts to develop better preventive measures and to remove online child sexual abuse material (CSAM) in an effective manner;
  • Priority 5: The private sector will benefit from increased market opportunities for high quality online content and will cooperate with the SICs through joint initiatives and awareness campaigns such as the Safer Internet Day.

Among financed actions

  • A centre for raising awareness among children, parents, and teachers about online opportunities and risks with a focus on emerging risks (e.g., self-generated sexualised content) and challenges such as mental and physical health issues related to the use of technologies (self-harm, addiction, perception of self-identity and self-image);
  • Informal and formal education (e.g., youth participation activities, workshops, classroom visits, competitions);
  • A helpline to give advice and support to parents and children on issues related to children’s use of digital technologies and services;
  • A hotline for tackling CSAM (i.e. receiving, analysing, and processing reports of such material). Closer cooperation with law enforcement and the private sector should be further explored.

Additional information

  • This call for proposals is an open call for proposals.
  • Initial duration of the action: 24 months.


  • Be a legal entity (public or private);
  • Be established in one of the eligible countries.
  • Total amount of the call: 37 million euro
  • Total amount of the topic: 21 million euro
  • Indicative budget per project: 1.5 million euro
  • Co-financing rate: up to 50% of the total eligible costs

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