SINGLE MARKET PROGRAMME (SMP) – Call for proposals for action grants to provide financial contributions to ADR Bodies and RAD Qualified Entities – 2026

Objectives

• To facilitate consumers’ access to effective and efficient alternative dispute resolution bodies
• To build the capacity of Qualified Entities to efficiently protect consumers’ collective interests

Among financed actions

• Awareness raising campaigns
• Trainings
• Study visits
• Seminars
• Statistical analysis

Eligibility

• Be legal entities (public or private bodies)
• Be established in one of the eligible countries:
  • EU Member States (including overseas countries and territories)
  • Non-EU countries: listed EEA countries and countries associated to the Single Market Programme or countries which are in ongoing negotiations for an association agreement and where the agreement enters into force before grant signature (list of participating countries)
• The applicants (beneficiaries and affiliated entities) must be:
  • an Alternative Dispute Resolution (ADR) entity notified to the European Commission (see the list here) or,
  • a RAD Qualified Entity designated by the EU Member State
• Beneficiaries and affiliated entities must register in the Participant Register before submitting the proposal
• Proposals may be submitted by a single applicant as well as by a consortium.

Additional information

• Initial duration of the action: 24 months

Extensions are possible, if duly justified and through an amendment.

• Contact: EISMEA-CONS-grants@ec.europa.eu

Useful

• Guidelines: Click here
• Other call documents: Click here
• Executive Agency website: Click here
• More information: Click here

• Total budget of the call: 1.5 million euros
• Funding rate: 80% of the total eligible costs